Join The South African Conversations Team

We make a living by what we get. We make a life by what we give. – Winston Churchill

Our Credo

We are committed to:

• The highest standards of intellectual endeavour, creativity and professionalism.
• Straightforward, honest and clear communication.
• Total transparency and total integrity.
• Dynamic, practical and relevant content, conversations and solutions.
• Being agents of change, transformation and healing in our world.

We are informed by the following objectives:

• To help eradicate poverty, unemployment and socio-economic inequality in South Africa.
• To promote individual and corporate social responsibility.
• To challenge injustice, racism, hatred and division with dialogue, understanding and compassion.
• To create opportunities for transformation and income generation for the largest number of people possible.
• To find intellectual and creative fulfilment, using our skills, talents, passions and experience to the fullest extent possible.
• To create lasting value for ourselves and our world.

We aspire to a healthy, exciting, creative, knowledge-based and goal-oriented work environment where:

• Excellence, hard work and positive relationships are the norm.
• Free thinking, innovation and personal and professional development are valued.
• Individuals are accountable, empowered and encouraged to reach their full potential.
• Every member of the team is seen, valued, respected and protected.

Our vision is of a world in which we, as South Africans, respectfully acknowledge ‘that of God’ in each other.

Our Core Values

• Mutual Trust: Building and maintaining mutual trust among all members of our company and community.
• Mutual Respect: Treating each other with mutual respect, dignity and consideration.
• Ubuntu: Embracing the spirit of Ubuntu, recognising our interconnectedness and shared humanity.
• Total Transparency: Committing to total transparency in our actions, decisions and communications.
• Total Integrity: Upholding total integrity in all aspects of our work and relationships.

Our Code of Conduct

• We are committed to conducting business with integrity, honesty and professionalism.
• We will abide by all applicable laws, rules and regulations of South Africa.
• We will treat all individuals with dignity and respect, regardless of their background, culture or beliefs.
• We will avoid conflicts of interest or situations that may appear to compromise our professional judgment.
• We will safeguard confidential information and protect the privacy of our customers, employees and business partners.
• We will compete fairly and ethically and will not engage in any form of bribery, corruption or anti-competitive behaviour.

Monthly Allowances for Hybrid Work

• A monthly data allowance of R400 for all staff not involved in sales.
• A monthly allowance of R1,500 for sales staff for data, petrol, parking and miscellaneous expenses.
• A company telephone number, preloaded with airtime* up to R100 (R500 for staff involved with sales and business development), will be installed on each staff member’s cell phone. *We use a company that leverages internet-based technology that provides substantially more talk time than traditional carriers. 
  Airtime usage exceeding the allotted amount will be for the employee’s account. Unused airtime cannot be claimed as a cash allowance and will roll over to the following month, maintaining the allotted monthly balance.
  The telephone line will be disconnected upon termination of employment.

Phantom & Other Shares

• After a three-month probation period, all staff below C-level are eligible for the company’s ‘phantom share’ employee ownership programme, which offers economic benefits similar to stock ownership.
• C-level personnel are offered no-cost equity and a seat on the Board of Directors after a six-month probation period. Conditions apply.
• Under the Company’s Dividend & Investment Policy, dividends will be calculated on at least 33% (thirty-three per cent) of annual profits, as determined by the CEO and CFO, subject to a 60% Board approval. Dividend payments are not linked to individual performance but to the company’s overall performance.

13th Cheque Substitute

• South African Conversations does not pay 13th cheques but rewards all staff collectively for entrepreneurial efforts resulting in revenue for the company. This is how: in addition to basic salaries, sales made by any staff member not directly employed in sales, will earn a 12% commission on the ex-VAT sale amount*. This commission will be shared by the entire team, including the Business Development & Sales Manager and full-time sales representatives. (*This offer does not apply to any sale on which a third party earns a commission or to magazines sold to Distribution Hubs. Margins are too slim in these instances.) This policy incentivises all employees to contribute to the company’s growth and financial well-being, regardless of their role. By sharing the commission, the company acknowledges that not all employees have equal opportunities to engage with potential buyers, but each employee’s contribution to the collective well-being of the Company is equally valued. It also creates a positive, collaborative, fair and equitable work environment where all employees are encouraged to act like entrepreneurs and be invested in the Company’s success.

Medical Insurance

• The Company plans to offer medical insurance once operations stabilise.

Salary Reviews

• Salaries will be reviewed annually to align with market conditions and the company’s financial well-being.

We are committed to creating an inclusive workplace that values and respects diversity in all its forms. Our Diversity Policy includes specific goals to recruit, retain and promote individuals from all demographic groups in South Africa – roughly as follows:

• Black: 75%
• White: 9%
• Coloured: 8%
• Indian: 5%
• Other: 3%

• Apply below for a specific role.
• Interview stages:
  1. 1. An initial conversation with an external recruiter. This could be an electronic or in-person interview.
     2. If shortlisted by the recruiter, more than one in-person interview with current shareholders and advisors.
     3. You should receive our decision within one week of your final interview.

A full-time position for an AA/EE candidate.
Trial flexible hybrid model: work where you’re most productive.
Applications are open with an anticipated start date in early 2025, subject to finalised funding.

Our magazine addresses the lived realities of South Africans disproportionately affected by the legacy of apartheid. Our diversity policy includes specific goals to ensure representation from all demographic groups in South Africa. In line with this policy and the issues addressed by our magazine, we specifically seek a Black African South African for this role.

• ESSENTIAL DUTIES & RESPONSIBILITIES
  • Editorial Direction:
    • Develop and lead the magazine’s editorial vision and direction to create a cohesive, audience-responsive and engaging publication that stands out in the market and aligns with the company’s overall strategy, vision and values.
    • Attend a monthly meeting with the CEO/Directory Editor and the Head of Community Conversations to discuss video transcripts from the month’s Community Conversations, considering how insights gathered from these events can inform and guide the editorial vision and direction of the Company’s publications.
  • Content Strategy: Plan a broad editorial calendar six to 12 months in advance, aligning it with international observances such as Human Rights Day and other themes relevant to the magazine’s audience and mission. Identify topics and stories of interest to all South Africans. Include practical solutions that can be acted upon by individuals, families, communities, concerned onlookers, businesses and policy-makers.
  • Content Development: Oversee the editorial process to develop high-quality content for the magazine. Conduct or supervise research, writing, editing and fact-checking, and curate diverse, impactful stories and features.
  • Network: Cultivate and expand relationships with external contributors by maintaining a database of writers, photographers, cartoonists and artists. Actively seek out and promote the work of unknown but talented South African creatives by inviting them to contribute to the magazine, fostering diverse voices and perspectives and providing meaningful, income-generating opportunities to support their growth and development.
  • Editing, Proofreading & Quality Control: Ensure all content adheres to the magazine’s standards for style, tone, accuracy and consistency, maintaining the highest level of quality and overall excellence in both content and presentation.
  • Production: Create and manage a production calendar with the Studio Manager and the printer, ensuring adherence to deadlines and efficient workflows.
  • Assessment: Conduct an editorial assessment meeting to discuss improvements following the publication of every new magazine and to discuss improvements and content for the next issue.
  • Style Guide: In conjunction with the CEO, fine-tune and maintain the magazine’s style guide.
  • Marketing:
    • Collaborate with the Web Developer and the Marketing and Studio Managers to share select content across platforms, starting with a weekly blog post derived from previously published articles. Use the blog post to populate the weekly newsletter and social media communications.
    • Submit additional, engaging and audience-relevant content for the Company’s weekly newsletter, ensuring alignment with the magazine’s editorial goals.
    • Collaborate with the Marketing Manager to boost audience engagement and grow readership, such as through sponsored writing and photographic competitions and give-away books from publishers whose books about South Africa we promote.
    • Collaborate with the Marketing and Business Development Managers to align editorial and marketing calendars and sales efforts and engage and grow our national distribution network through NPOs.
    • Advertise to enrol NPOs as Distribution Hubs for the magazine.
  • Distribution:
    • Oversee the magazine’s NPO ordering and distribution process, working closely with the Business Development Manager and CFO to ensure timely orders, invoicing, payments and smooth delivery.
    • Manage Distribution Hub interactions and maintain close ties with collaborating NPOs.
  • Administration:
    • Compile and submit accurate records to Accounts for the payment of external contributors whose work we published.
    • Maintain regular communication with key stakeholders: contributors, readers, NPO Distribution Hubs and sellers. Share testimonials, feedback and success stories detailing beneficiary impacts and benefits.
  • Research & Writing Assistance: Assist the Resource Directory Editor and Marketing Manager with research and writing, as needed.

• KEY PERFORMANCE INDICATORS
  • Content Quality: Consistency and quality of published content.
  • Brand Alignment: Content alignment with brand and strategic goals.
  • Publication Timeliness: Adherence to publication schedules and on-time distribution.
  • Audience Engagement: Positive feedback from readers, NPOs and sellers. Increased engagement with the magazine’s landing page, blog, newsletter and social media platforms.
  • Interdepartmental Collaboration: Effectiveness of collaboration with other departments, measured through timely and efficient project completions and positive interdepartmental feedback.
  • Content Innovation: Innovation in content creation and presentation, including the number of new contributors and diversification of the magazine’s content.
  • Sales: The number of NPOs enrolled and retained as Distribution Hubs, the number of sellers engaged, increased magazine sales to readers, as well as advertiser growth and retention.

• QUALIFICATIONS
  • A Bachelor’s degree in literature, journalism, multimedia – or any field – as long as the applicant is also a creative writer with a portfolio of writings.

• KNOWLEDGE & EXPERIENCE
  • 5+ years of editorial experience.
  • 2+ years in management/leadership roles.
  • Knowledge of South Africa’s history, including key events, movements and players, the legacy of injustice and Black people’s struggle for equality.
  • Engagement with social justice causes and movements.
  • A deep understanding of and empathy for the challenges faced by marginalised individuals and communities.
  • Nuanced understanding, cultural awareness and sensitivity to South Africa’s social and economic landscape.
  • A portfolio of creative writing.
  • Research experience.
  • Fluency in two or more South African languages.
  • Nice to have: Familiarity with magazine design and layout.
  • Nice to have: Familiarity with Adobe InDesign.

• SKILLS & ABILITIES
  • Outstanding abilities as a writer.
  • Creative thinker.
  • High level of emotional intelligence.
  • Detail-oriented and organised.
  • Excellent communicator and a good listener, able to give constructive feedback.
  • Diplomatic, tactful and adept at handling difficult conversations.
  • Strong decision-making skills.
  • Ability to multitask and work under pressure.

• KEY RELATIONSHIPS
  • CEO: Present story ideas, features and themes for the CEO’s input to ensure alignment with the company’s overall strategy, vision and values.
  • Resource Directory Editor: Assistance with research and writing, as required.
  • Designer/Studio Manager: To ensure printing and distribution of magazines on due date.
  • Business Development Manager & CFO: To assist with NPO/Distribution Hub enrolment and manage the magazine distribution process.
  • Marketing Manager: Collaborate to ensure that all audience segments are addressed through engaging content, with special attention to enrolling NPOs as Distribution Hubs.
  • External Stakeholders: Reports to donors, funders and relevant strategic and other partners.
  • External Content Contributors: Writers, photographers, cartoonists, etc.
  • NPOs/Distribution Hubs: Maintain relationships and foster repeat purchases.

Additional Information:

• Change is a natural part of life and business. Job descriptions, duties and key performance indicators (KPIs) may evolve over time.
• All staff must familiarise themselves with the company’s policies, website and the job descriptions of their key relationships. The business plan will be explored during an interactive induction process.
• Staff are encouraged to propose additional KPIs they consider essential to their role.
• Staff are expected to use their own laptops. The company will cover maintenance costs or provide a laptop if necessary, which will remain company property.
• The company’s telephone system is accessible via a cloud-based app, enabling calls on personal cell phones from any location.
• Because we are a small team, all staff must be willing to wear multiple hats and act like entrepreneurs.
• After completing a three-month probation period, all highly skilled staff are encouraged to identify and engage, through the company’s preferred channels, a qualified graduate seeking an internship in their field. Interns, like staff, will work remotely but may also be required to attend the office on specific days.

APPLY HERE › 

• REQUIRED SKILLS & EXPERIENCE
  • Research expertise
  • Excellent writing skills
  • A proven track record of successful grant proposals/applications.

• KEY RESPONSIBILITIES
  • Research:
  • Identify grant opportunities for social enterprises and submit these, with deadlines, to the CEO for approval before drafting proposals.
  • Proposal Development:
  • Request examples of previous funding proposals submitted by the Company.
  • Work with internal stakeholders to gather data, impact metrics and other required materials.
  • Write, review and finalise high-quality grant proposals tailored to funders’ guidelines and submit these for the CEO’s approval before submission to the grantor.
  • Develop and refine templates for recurring opportunities.
  • Submission and Follow-Up:
  • Ensure compliance with funders’ guidelines and submit applications before their stipulated deadlines.
  • Follow up on submitted applications and maintain communication with funders.
  • Maintain accurate records of grant activities and outcomes.

• KEY DELIVERABLES
  • Timely submission of grant applications.
  • Regular reporting on progress and outcomes.

A contract with compensation and support information will be submitted upon receipt of suitable applications.

APPLY HERE › 

A full-time position for an AA/EE candidate.
Trial flexible hybrid model: work where you’re most productive.
Applications are open with an anticipated start date in early 2025, subject to finalised funding.

• ESSENTIAL DUTIES & RESPONSIBILITIES
  • Manage all aspects of studio and print production, including scheduling, design, resource allocation, quality control and coordination with printers to ensure the delivery of high-quality printed materials.
  • Manage and execute or oversee the layout, design, pre-press and print preparation of all publications, including the monthly magazine.
  • Meet deadlines and adhere to budgets.
  • Provide multimedia design support to staff for advertising, marketing campaigns, promotions, videos, blog posts, e-newsletters, sales and pitch presentations, and social media communications.
  • Oversee and approve design work by junior or freelance designers.
  • Stay up-to-date with design trends, technologies and emerging social media platforms and tools.
  • Create and maintain design guidelines and templates to ensure consistency across all publications.
  • Collaborate with the CEO to refine the Company’s identity elements and create a comprehensive brand and style manual..
  • Implement quality assurance processes to maintain high standards of print and other output.

• KEY PERFORMANCE INDICATORS
  • Accurate and timely communication and scheduling with printers.
  • Reduction in production errors and rework.
  • Meeting print deadlines.
  • High-quality print and digital assets.
  • Cross-functional team satisfaction with design and multimedia communications assistance.
  • Client satisfaction ratings.

• QUALIFICATIONS
  • A Bachelor’s degree in Multimedia/Graphic Design.

• KNOWLEDGE & EXPERIENCE
  • 5+ of studio/print production experience.
  • 2+ years in management roles.
  • 2+ years of social media production experience.
  • Strong understanding of print production processes and periodical publishing.
  • Expert knowledge of typography, colour and layout principles.
  • Experience in managing people and projects.
  • Demonstrated mastery of Adobe Creative Suite (InDesign, Photoshop, Illustrator, After Effects & Acrobat).
  • Proficiency in using Canva or similar design tools to support non-design staff.
  • A portfolio of creative work.
  • Photography and videography skills would be a significant advantage.
  • Nice to have: Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• SKILLS & ABILITIES
  • Excellent organisational, project and time management skills.
  • A keen eye for detail and quality.
  • Effective communication and collaboration skills.
  • Ability to work under pressure, manage multiple projects simultaneously and meet tight deadlines.
  • Nice to have: fluency in two or more South African languages.

• KEY RELATIONSHIPS
  • CEO: Design approval and ensuring alignment with the company’s vision, values and brand.
  • Managers: Chief Editor, Resource Directory Editor, Head of Community Conversations, Marketing Manager and Business Development Manager. Collaborate in the design of publications, marketing materials, communications, promotions and social-media content.
  • Designers: Manage, mentor and collaborate, ensuring that in-house and freelance staff have the support and resources they need.
  • Printing companies: Printing companies: Maintain strong working relationships to ensure adherence to schedules, quality standards and timely delivery of all printed materials.
  • Clients: Design advertisements, advertorials, inserts, flyers, etc.

Additional Information:

• Change is a natural part of life and business. Job descriptions, duties and key performance indicators (KPIs) may evolve over time.
• All staff must familiarise themselves with the company’s policies, website and the job descriptions of their key relationships. The business plan will be explored during an interactive induction process.
• Staff are encouraged to propose additional KPIs they consider essential to their role.
• Staff are expected to use their own laptops. The company will cover maintenance costs or provide a laptop if necessary, which will remain company property.
• The company’s telephone system is accessible via a cloud-based app, enabling calls on personal cell phones from any location.
• Because we are a small team, all staff must be willing to wear multiple hats and act like entrepreneurs.
• After completing a three-month probation period, all highly skilled staff are encouraged to identify and engage, through the company’s preferred channels, a qualified graduate seeking an internship in their field. Interns, like staff, will work remotely but may also be required to attend the office on specific days.

APPLY HERE › 

A full-time position for an AA/EE candidate.
Trial flexible hybrid model: work where you’re most productive.
Applications are open with an anticipated start date in early 2025, subject to finalised funding.

Our Community Conversations take place in predominantly Black townships, inner-city and rural areas, engaging directly with those communities most affected by the legacy of apartheid. Our diversity policy includes specific goals to ensure representation from all demographic groups in South Africa. In line with this policy and the communities we serve, we specifically seek a Black African South African for the position of Head of Community Conversations.

• ESSENTIAL DUTIES & RESPONSIBILITIES
  • Manage all aspects of Community Conversations (except advertising partnerships) in participating communities throughout South Africa.
  • Establish Community Conversation teams across South Africa, working with strategic partners and responding to online and other expressions of interest from possible group facilitators.
  • Grow and expand Community Conversations to new locations and communities.
  • Collaborate with the Marketing Manager to create campaigns to enrol team members, inspire community attendance, and attract corporate and government advertising partnerships.
  • Assess, refine and augment the group facilitation training materials on our website to support and develop team members, ensuring high-quality and consistent delivery of Community Conversations.
  • Hold a monthly digital meeting with all team leaders/group facilitators to collectively evaluate the month’s Community Conversations, address challenges, consider suggestions for improving these events, and discuss and decide on upcoming conversation topics.
  • Conduct background research on the chosen conversation topic, compile a list of questions, talking points and discussion guidelines, and share these with team leaders/group facilitators at least one week before the next conversation. Invite feedback and additional questions, and update the information as needed.
  • Develop a system to track and report on key performance indicators, including attendance, advertising partner satisfaction and participant feedback.
  • Follow up with team leaders to ensure timely submission of event attendance registers, feedback forms and videos to the Company.
  • Review and analyse attendance records, feedback forms and video submissions.
  • Submit advertiser invoicing and team payment details for the CFO to process.
  • Identify and utilise software to create video transcripts and submit these, along with select videos, to the CEO/Directory Editor and the magazine Editor for a monthly discussion involving all three of you.
  • Oversee the creation of a monthly documentary compiling extracts from videos of Community Conversations nationwide, highlighting the topic under discussion.
  • Plan, coordinate and manage quarterly social justice events.
  • Submit content or news for the Company’s weekly newsletter.

• KEY PERFORMANCE INDICATORS
  • The number of teams successfully established across South Africa.
  • The number of advertising partners per event.
  • Advertising partnership retention and renewal.
  • Advertising partner satisfaction responses.
  • The number of monthly Community Conversations.
  • The number of attendees at each Community Conversation.
  • Community and stakeholder feedback.
  • Effective monthly meetings with team leaders, resulting in well-prepared and impactful conversations.
  • Timely assessment and follow-up of each Community Conversation, ensuring all administrative tasks and invoicing are completed promptly.

• QUALIFICATIONS
  • Bachelor’s degree in social work, community development, rural development or a related field.

• KNOWLEDGE & EXPERIENCE
  • 5+ years of experience in community engagement, social work or related field.
  • 2+ years in management roles.
  • Training or experience in group facilitation is highly desirable.
  • Experience in working with diverse communities, cultures, personalities and education levels.
  • An academic background or demonstrated intellectual depth, combined with lived experience and strong connections within Black communities, is highly desirable for this role.
  • A deep understanding of South Africa’s history, the legacy of apartheid, and Black people’s struggle for equality.
  • Engagement with social justice causes and movements.
  • Understanding of and empathy for the challenges faced by marginalised individuals and communities.
  • Nuanced understanding, cultural awareness and sensitivity to South Africa’s social and economic landscape.
  • Nice to have: experience in organising and managing events.

• SKILLS & ABILITIES
  • Excellent communication and interpersonal skills.
  • Strong organisational and multitasking abilities.
  • Strong administrative skills, including organisation, record-keeping and attention to detail, are essential to effectively manage this role’s multifaceted responsibilities.
  • Ability to inspire, engage and build relationships with diverse groups of people.
  • Planning and problem-solving skills.
  • Ability to work collaboratively.
  • Proficient in the use of digital communication tools.
  • Fluency in two or more South African languages.

• KEY RELATIONSHIPS
  • CEO: Present conversation ideas and discussion guidelines for alignment with the company’s overall strategy, vision and values.
  • Other Initiative Managers: Collaborate to stay attuned to societal trends, ensuring our publications and events remain relevant and effectively serve the needs of our communities.
  • CFO and Business Development Manager: Collaborate on advertising and revenue targets, invoicing and team member payments.
  • Marketing Manager: Develop pitch videos, marketing campaigns and calendar coordination.
  • External Stakeholders: Team leaders and members, strategic partners and advisors.

Additional Information:

• Change is a natural part of life and business. Job descriptions, duties and key performance indicators (KPIs) may evolve over time.
• All staff must familiarise themselves with the company’s policies, website and the job descriptions of their key relationships. The business plan will be explored during an interactive induction process.
• Staff are encouraged to propose additional KPIs they consider essential to their role.
• Staff are expected to use their own laptops. The company will cover maintenance costs or provide a laptop if necessary, which will remain company property.
• The company’s telephone system is accessible via a cloud-based app, enabling calls on personal cell phones from any location.
• Because we are a small team, all staff must be willing to wear multiple hats and act like entrepreneurs.
• After completing a three-month probation period, all highly skilled staff are encouraged to identify and engage, through the company’s preferred channels, a qualified graduate seeking an internship in their field. Interns, like staff, will work remotely but may also be required to attend the office on specific days.

APPLY HERE › 

A full-time position for an AA/EE candidate.
Trial flexible hybrid model: work where you’re most productive.
Applications are open with an anticipated start date in early 2025, subject to finalised funding.

• ESSENTIAL DUTIES & RESPONSIBILITIES
  • Marketing Strategies & Objectives: Expand on existing marketing strategies and plans for the company’s initiatives and merchandise, tailoring them to each initiative. Set and implement initiative-specific marketing and advertising objectives.
  • Content Creation & Management: Use previously published articles to create weekly blog posts, a weekly e-newsletter and social media content to drive awareness and engagement. Incorporate free books, competitions and special offers to increase participation.
  • Brand & Reputation Management: Monitor and manage the company’s brand across all platforms, including our website. Adjust messaging and ensure consistency in tone, style and content focus. Submit all content and public responses, including social media posts, newsletters and public comments, for the CEO’s approval before publishing or posting.
  • Stakeholder Engagement Strategy: Establish a stakeholder engagement strategy. Create a content calendar to communicate continuously with all key stakeholders: employees, shareholders, donors, funders, strategic partners, beneficiaries, collaborators, content contributors, customers, conversation teams, NPO/distribution hubs and magazine sellers.
  • Agency & Interdepartmental Collaboration: Collaborate with our advertising agency, as well as Company managers, to define roles, responsibilities, deliverables and timelines. Coordinate editorial calendars, marketing campaigns, promotional activities and sales efforts.
  • KPI Setting & Performance Monitoring: Define and measure KPIs for marketing efforts. Collaborate with the CFO to track and analyse the ROI of promotions and campaigns.
  • Market Research & Data Analysis: Design and execute initiative-specific market research tools, such as polls and satisfaction surveys for all audiences and initiatives. Monitor and analyse sales pipeline data, audience trends and feedback to refine strategies.
  • Website Metrics Collaboration: Work with the Web Developer to monitor website traffic and conversion rates. Leverage data insights to optimise user engagement and marketing campaigns.
  • Social Media Management: Manage and grow our social media presence by responding to comments and messages.
  • Audience Engagement & Tracking: Track social media interactions and website performance metrics to assess engagement and content reach. Develop strategies to improve reach and conversions.
  • Press & Media Relations: Create press releases and arrange media interviews in collaboration with initiative managers.
  • Event Organisation: Organise events, presentations, webinars, workshops and training sessions with relevant stakeholders in collaboration with initiative managers.
  • Pitch Materials: In collaboration with initiative managers, develop and provide pitch materials for salespeople, crowdfunding and grant-writing professionals to ensure cohesive messaging.

• KEY PERFORMANCE INDICATORS
  • Website Metrics: Website traffic and conversion rates.
  • Social Media Metrics: Increased followers, likes, shares and comments and higher engagement rates.
  • Email Metrics: Email/newsletter open and click-through rates.
  • Lead Generation: Leads generated from marketing campaigns and the sales generated from those leads.
  • Brand Awareness: Mentions of the company’s brand across media and social platforms.
  • Customer & Stakeholder Metrics: Acquisition, satisfaction and retention measured through surveys and feedback mechanisms.

• QUALIFICATIONS
  • A bachelor’s degree in marketing or business administration.

• KNOWLEDGE & EXPERIENCE
  • 5+ years of marketing experience.
  • 3+ years of social media and content management experience in a corporate or agency setting.
  • 2+ years in management roles.
  • Expertise in copywriting and content creation.
  • A portfolio showcasing previous marketing campaigns and projects, with descriptions of your role in each project.
  • Knowledge of scheduling, performance tracking and data analytics tools.
  • Nice to have: Multimedia or graphic design skills.
  • Nice to have: Proficiency in using Adobe Creative Suite and/or Canva.
  • Nice to have: Experience in creating and editing videos.

• SKILLS & ABILITIES
  • Entrepreneurial mindset with creative problem-solving skills.
  • Exceptional writing and copywriting skills.
  • Strong communication, organisational and analytical abilities.
  • Ability to adapt to changing trends and algorithms in digital marketing.
  • Demonstrated ability to work independently and collaboratively.
  • Nice to have: Fluency in two or more South African languages.

• KEY RELATIONSHIPS 
  • CEO: For vision, direction, marketing strategy, messaging, examples and content approvals.
  • External advertising agency: Align strategy and coordinate marketing and advertising campaigns, activities and launches.
  • Finance (CFO): Budgeting and tracking ROI.
  • Business Development Manager: Align marketing activities with sales efforts; measure sales results driven by leads from campaigns.
  • Initiative managers: Understand product features and audiences, coordinate editorial and event calendars, gather content and materials for wider dissemination, provide marketing materials and coordinate media interactions.
  • IT Manager/Web Developer: Technical support for content placement across the company’s website and social media platforms, tracking traffic and conversion rates.
  • Graphic designer/Studio Manager: Creative for social media visuals and presentation, ensuring a cohesive brand image across platforms and materials.
  • External Stakeholders: Customers, influencers, media, advertisers, donors, funders, strategic partners and crowdfunding and grant-writing professionals.

Additional Information:

• Change is a natural part of life and business. Job descriptions, duties and key performance indicators (KPIs) may evolve over time.
• All staff must familiarise themselves with the company’s policies, website and the job descriptions of their key relationships. The business plan will be explored during an interactive induction process.
• Staff are encouraged to propose additional KPIs they consider essential to their role.
• Staff are expected to use their own laptops. The company will cover maintenance costs or provide a laptop if necessary, which will remain company property.
• The company’s telephone system is accessible via a cloud-based app, enabling calls on personal cell phones from any location.
• Because we are a small team, all staff must be willing to wear multiple hats and act like entrepreneurs.
• After completing a three-month probation period, all highly skilled staff are encouraged to identify and engage, through the company’s preferred channels, a qualified graduate seeking an internship in their field. Interns, like staff, will work remotely but may also be required to attend the office on specific days.

APPLY HERE › 

Two full-time positions for AA/EE candidates.
Johannesburg: Remote work.
Cape Town: Trial flexible hybrid model: work where you’re most productive.
Start date: 6 January, 2025.

• ESSENTIAL DUTIES & RESPONSIBILITIES
  • Knowledge: Rapidly gain a deep understanding of the company’s products, services, initiatives, events, target audiences and the tools available to support sales and marketing efforts.
  • Build a Sales Pipeline: Identify and research potential clients, ensuring a steady flow of qualified leads into the sales pipeline to maintain momentum and achieve sales targets.
  • Proposals & Pitches: Tailor an approach to each prospect by identifying why they would benefit from doing business with South African Conversations. Draft and obtain management approval for a concise, tailored proposal before making initial contact with each client, ensuring the proposal aligns our offerings with the client’s needs.
  • Sales process: Actively sell the company’s advertising opportunities, products and services by:
    • Making at least 175 targeted calls per week to secure meetings with potential or existing clients. Each call should demonstrate a clear understanding of the client’s needs and effectively communicate how our offerings provide value.
    • Meeting with at least five potential clients in person or virtually each week to present proposals and close deals.
    • Following up strategically on all leads to close sales, ensuring no viable opportunities are overlooked.
  • Sales Targets: Consistently achieve or exceed monthly sales targets.
  • Sales Reports: Maintain accurate records of all sales activities and submit detailed weekly sales reports to the Business Development Manager. Reports should include metrics such as call volumes, meeting outcomes, proposals submitted, deals closed and progress toward sales targets.
  • Customer Relations: Provide timely, professional support to clients, resolving issues promptly and escalating urgent matters to the Business Development Manager when needed. Maintain and grow relationships with existing customers by identifying upsell opportunities to encourage repeat business. Assist with payment collections if required, ensuring all interactions maintain positive client relationships. Act as a passionate and professional ambassador for South African Conversations.
  • Integrated Business Development: Secure at least one monthly non-monetary contribution by proactively acting on opportunities identified during contact with prospective clients. Examples include:
    • Securing a venue for a Community Conversation.
    • Obtaining in-kind donations: goods, services or equipment.
    • Establishing an NPO Distribution Hub for magazine sales.
    • Obtaining competition sponsorships.
    • Building beneficial strategic partnerships.

• KEY PERFORMANCE INDICATORS
  • Sales Targets: Consistently meeting or exceeding monthly sales targets.
  • Client Growth: Expanded client base and increased market penetration.
  • Customer Satisfaction: Maintaining high satisfaction ratings and strong retention rates.
  • Accurate Reporting: Timely, detailed and accurate reports of sales activities.
  • Conversion Rates: Achieve or exceed a minimum call-to-meeting conversion rate of 10% and a meeting-to-sale conversion rate of 30%.
  • Pipeline Development: Continuous growth of the sales pipeline, ensuring sustained momentum in sales activities.

• QUALIFICATIONS
  • A Bachelor’s degree in any field.

• KNOWLEDGE & EXPERIENCE
  • 4+ years of business-to-business sales experience with a proven track record of success.
  • Existing network of connections or demonstrated ability to establish new relationships with corporate, CSI, government, municipal, and educational institution decision-makers.
  • A solid understanding of B-BBEE laws, particularly Supplier and Enterprise Development.
  • Knowledge of sales principles and techniques.
  • Computer/tech-savvy.
  • Experience in relationship management.
  • Preferred: experience in media advertising sales.

• SKILLS & ABILITIES
  • Excellent interpersonal and communication skills.
  • Strong time management and prioritisation skills to balance multiple tasks and meet deadlines.
  • Professional demeanour.
  • Target-oriented and results-driven.
  • Able to work independently and as part of a team.
  • Able to research potential clients and craft tailored pitches and proposals.
  • Able to initiate and manage relationships with customers and build own sales funnel.
  • Resilient, persistent and proactive in pursuing sales opportunities.
  • Strong organisational skills, with an emphasis on detail and accuracy.

• KEY RELATIONSHIPS
  • Business Development & Sales Manager: For sales targets, deadlines, client relationship management, new business opportunities, training & development.
  • Marketing Manager: Assistance with sales presentations and proposals.
  • Initiative managers: Product knowledge and alignment of publication and events calendars.

Additional Information:

• Change is a natural part of life and business. Job descriptions, duties and key performance indicators (KPIs) may evolve over time.
• All staff must familiarise themselves with the company’s policies, website and the job descriptions of their key relationships. The business plan will be explored during an interactive induction process.
• Staff are encouraged to propose additional KPIs they consider essential to their role.
• Staff are expected to use their own laptops. The company will cover maintenance costs or provide a laptop if necessary, which will remain company property.
• The company’s telephone system is accessible via a cloud-based app, enabling calls on personal cell phones from any location.
• Because we are a small team, all staff must be willing to wear multiple hats and act like entrepreneurs.

APPLY HERE › 

A full-time position for an AA/EE candidate.
Trial flexible hybrid model: work where you’re most productive.
Applications are open with an anticipated start date in early 2025, subject to finalised funding.

• ESSENTIAL DUTIES & RESPONSIBILITIES
  • Website Maintenance & Development:

1. • Maintain the Company’s website and online presence, ensuring it is user-friendly, visually appealing and optimised for search engines.
   • Fix bugs and errors, and continuously improve the site’s functionality, performance and search engine optimisation.
   • Set up and manage tracking tools to measure key website performance indicators (KPIs) such as traffic, conversion rates and campaign effectiveness, providing these insights to the Marketing Manager and other relevant stakeholders.
   • Manage website hosting, domain and server requirements for reliability and security.
   • Manage the online portal to ensure easy access and use by staff and stakeholders.

• • Collaboration, Coordination & Support:

1. • Collaborate with the Marketing/Social Media Manager and Graphic Design/Studio Manager to ensure all digital content aligns with the company’s brand, style guidelines and technical requirements.
   • Provide technical, multimedia design and digital integration and coordination support to staff for advertising, marketing campaigns, promotions, videos, blog postings, e-newsletters, sales and pitch presentations, and social media communications.
   • Provide technical support to staff for email account setup and signatures, troubleshooting faulty equipment, and other technical problems.

• • Email Marketing & Security:

1. • Configure the email marketing platform, ensuring proper integration with the website and other systems.
   • Manage the technical aspects of email marketing, such as list management, domain authentication and spam filtering.
   • Ensure compliance with anti-spam laws and safeguard the company’s email and web address by implementing security measures like SPF, DKIM and DMARC records.
   • Safeguard the company’s email and web address against spamming and hijacking.
   • Ensure company and visitor data security.
   • Establish policies and procedures to minimise the risk of phishing attacks and malicious links.

• • Integration & Automation:

1. • Set up a free CRM system with the Business Development Manager.
   • Implement marketing automation using tools like HubSpot, Mailchimp or Mail Blaze.
   • Integrate the website, social media and other platforms with the company’s marketing, promotions, sales calendars and CRM systems.
   • Automate and streamline site processes, such as client enquiry responses and integration of blog content into newsletters and social media posts, in collaboration with the Marketing Manager.
   • Work closely with relevant divisional Managers to ensure timely implementation of the marketing communications calendar across all social media platforms.

• • New Features & Innovations:

1. • Create and configure a Facebook shop for the Company, linking it to the website, payment processors and courier services.
   • Integrate Artificial Intelligence (AI) tools across our systems to assist staff and enhance business operations, including implementing an AI chatbot/virtual assistant on our website to provide personalised customer support.
   • Stay updated on web technologies and multimedia design trends to drive improvement and continuously optimise the company’s online presence.

• • Administration:
    Compile and provide statistical reports on website and digital platform performance to the CEO, CFO and department managers, including data insights for marketing campaign optimisation.

• KEY PERFORMANCE INDICATORS
  • Website uptime, load time and accurate implementation of tracking tools for campaign performance.
  • Increase in online engagement metrics (e.g., website traffic, social media followers, email open rates).
  • Implementation of digital communication initiatives within budget and timeline.
  • Improvement in user experience and satisfaction with digital platforms.
  • Staff satisfaction with technical support.

• QUALIFICATIONS
  • A bachelor’s degree in Information Technology, Computer Science, Web Design & Development or a related field.
  • Nice to have: SEO qualification or Google certification.

• KNOWLEDGE & EXPERIENCE
  • 5+ years’ experience technical web development, web design and digital communication.
  • 2+ years of experience in social media/multimedia design.
  • 2+ years in a role of responsibility.
  • Strong technical knowledge of WordPress, Gravity Forms, Divi Builder, WooCommerce, CRM, SEO, blog management, and Google Analytics.
  • Experience configuring and managing email marketing platforms, including list management, domain authentication and integration with website tools.
  • Proficiency in IT infrastructure management and digital communication tools.
  • Familiarity with social media platforms and digital marketing strategies.
  • Experience with website development and content management systems.
  • Ability to work in Adobe Creative Suite, especially Photoshop.
  • Strong knowledge of SEO best practices and strategies.
  • Experience with social media platforms and the ability to optimise our presence across multiple channels.
  • This position requires a mix of technical expertise and creativity.
  • A portfolio of work showcasing relevant projects with descriptions of your role in each project.

• SKILLS & ABILITIES
  • Effective communication and teamwork skills, with the ability to explain technical information to non-techies.
  • Ability to work independently and collaboratively in a team environment.
  • An innovative, solutions-oriented mindset and the ability to adapt to changing priorities and rapidly changing
  • A passion for design and technology, and a keen interest in staying up-to-date with the latest trends and best practices.
  • Excellent time and project management skills.
  • Nice to have: fluency in two or more South African languages.

• KEY RELATIONSHIPS
  • CEO: Instruction, direction, approval and ensuring alignment with the company’s vision, values and brand.
  • Department managers: Presenting their work and helping achieve their targets and objectives.
  • Business Development & Sales Manager: Collaborate on integrating CRM tools and tracking client interactions effectively.
  • External Developers: Overseeing complex projects and development work.

Additional Information:

• Change is a natural part of life and business. Job descriptions, duties and key performance indicators (KPIs) may evolve over time.
• All staff must familiarise themselves with the company’s policies, website and the job descriptions of their key relationships. The business plan will be explored during an interactive induction process.
• Staff are encouraged to propose additional KPIs they consider essential to their role.
• Staff are expected to use their own laptops. The company will cover maintenance costs or provide a laptop if necessary, which will remain company property.
• The company’s telephone system is accessible via a cloud-based app, enabling calls on personal cell phones from any location.
• Because we are a small team, all staff must be willing to wear multiple hats and act like entrepreneurs.
• After completing a three-month probation period, all highly skilled staff are encouraged to identify and engage, through the company’s preferred channels, a qualified graduate seeking an internship in their field. Interns, like staff, will work remotely but may also be required to attend the office on specific days.

APPLY HERE ›